Statement from Isle of Man Post Office Wednesday 22nd January 2020 at 12:55 hrs

Due to an incident outside Isle of Man Post Office’s (IOMPO) control, at Postal Headquarters today (Wednesday), the building will remain closed until further notice. IOMPO would like to assure its customers and suppliers that its robust contingency plans are in place, and being regularly reviewed throughout the day.

 

IOMPO wish to apologise to customers for any inconvenience caused, and wish to advise that further updates will be available via our website www.iompost.com and on our social media pages on Facebook and Twitter.

 

Our Customer Services Team can still be contacted on 664664 and via email: customer.services@iompost.com

During this time the following services are affected:

• No notice left collections available from Postal Headquarters
• No access to Postal Headquarters for PO Box customers
• The post boxes at Postal Headquarters are closed
• There are no IM1-4 letter or parcels deliveries today
• No business collections
• There will be no post box collections today (north collections unaffected)
• No mail will leave the Island tonight
• No IMS services today

Services unaffected:

• Mail deliveries in the north, south and west of the Island are as normal today
• All parcels already processed before evacuation of Postal Headquarters this morning, will be delivered this afternoon including a full Yodel delivery 
• Other postal services can be accessed via our Island-wide Retail Network which is open as normal (apart the customer counter at Postal Headquarters)
• The nearest post offices are located in Anagh Coar and Union Mills
• The dedicated licensing counter, located in the Isle of Man Business Park, remains open

 

IOMPO thank customers for their patience at this time due to circumstances beyond its control. We will endeavour to keep customers updated as and when further information is available.

-Ends-

Media contacts: Lucy Webster-Thompson & Michelle Kenny

Tel: 07624 451623 & 07624 239889

Email: lucy.webster-thompson@iompost.com or michelle.kenny@iompost.com

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