Date: Tuesday 1st April 2025
As it strives to continue meeting the postal needs of local communities in the face of an evolving environment for the organisation, Isle of Man Post Office (IOMPO) will be providing postage only services at Governor’s Hill once the store reopens following a refurbishment in May.
With Treasury preparing to conclude its MiCard contract in December 2025, and the Department of Infrastructure digitising its driver and vehicle licensing services, Isle of Man Post Office acknowledges the substantial impact these changes will have on demand for sub-Post Office counter services. These two agency contracts accounted for over 75% of non-postal transactions at sub-Post Office counters during the last financial year, underscoring their importance to the financial sustainability of sub-Post Offices, for both IOMPO and its independent retail partners.
Despite these changes, IOMPO remains firmly committed to maintaining and enhancing access to postal services for the benefit of communities across the Isle of Man.
Mannin Retail Limited, one of IOMPO’s valued retail partners, will refurbish its Spar outlet at Governor’s Hill as it seeks to improve customer experience and optimise its retail space, and the current sub-Post Office counter at this location will close on 23rd April 2025. The refurbished store is set to reopen on 6th May 2025, and once operational, will continue to provide IOMPO’s full range of postal services, but will not offer agency services such as MiCard, driving & vehicle licensing, and bill payment services, or Foreign Exchange etc. Postal services will be available from 8am to 9pm Monday to Sunday, offering unparalleled convenience to customers. These extended hours complement IOMPO’s recent customer-centric innovations such as Online Postage and free doorstep collections, both of which have been warmly received.
For customers requiring the non-postal services, the nearest sub-Post Office is the Spar outlet in Willaston.
Stu Peters MHK, Chairman of IOMPO, said: “One of our long-term ambitions is to successfully transition our retail network to provide enhanced and innovative access for our customers. The planned withdrawal of agency services from sub-Post Office counters has enabled us to introduce new opportunities more quickly to offer greater convenience for customers needing to send letters or parcels.”
Jonathan Kermode, Operations Manager for Mannin Retail Limited, added: “We are delighted to support IOMPO's vision by maintaining postal services at our newly refurbished Spar at Governors Hill, where postal customers will benefit from significantly extended opening hours.”
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