Integrated Mailing Solutions (IMS), a division within the Isle of Man Post Office, announced the appointment of Russell Cowin as its new General Manager.
Mr Cowin has extensive experience working with the Isle of Man Post Office, having worked there for over 14 years, during which time he gained valuable experience in the operational teams, managing the Sales Team and latterly leading a number of strategic business projects.
Mr Cowin's new role will see him responsible for IMS, a fully integrated communication division of the Isle of Man Post Office that provides businesses on the Isle of Man and the UK, end-to-end communication solutions, all under one roof. The wide range of services that IMS provides include customer data processing, printing, fulfilment, mailing, scanning as well as document management and storage – all in a highly secured environment.
On his appointment, Mr Cowin said, "I'm incredibly honoured to have been appointed this role, especially during such an exciting time with numerous opportunities in the horizon for IMS. Our department has been ISO 27001 and ISO 9001 accredited for over eight years and with the introduction of GDPR, our management systems have never been more important to confirm to our customers the integrity of our services in handling their customer data. I am looking forward to developing our existing print and digital service offerings, building on our extremely positive customer feedback, and supporting the overall Isle of Man Post Office business strategy and agenda."
Simon Kneen, Chief Executive Office of Isle of Man Post Office said, "Russell's experience and expertise in the printing and business communication industry is certainly an asset to IMS, as it further establishes itself as one of the most trusted partners to businesses on the Island, and as it grows to expand its client base in the UK."
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