The new Douglas Post Office, housed within the former Carnival site in Strand Street, Douglas, will be open for business for the first time next Monday (15th August).
The new post office, which is bigger than the current location, will provide customers with a modern facility and will be fully accessible for disabled customers, those with pushchairs and will feature a hearing loop for the hearing-impaired. Customers will have freedom of choice in the way they transact their postal business with six counter positions in total, including two at the front of the post office, which can provide fast transactions and our foreign exchange service. In addition, there will also be two self-service Pay & Post kiosks for customers who prefer to make transactions themselves. The kiosks enable customers to post letters and parcels, purchase postage labels and pay utility bills (MUA, Manx Telecom, Manx Gas, fixed penalties and Government rents and rates).
There will also be the introduction of a handy 'drop box' positioned by the kiosks, for the posting of items transacted through the Pay and Post machines. Meanwhile a standard post box will be located outside the new post office with collections throughout the day, from 06.00hrs until closing Monday to Saturday. Post vans will be able to access the building via the lane at the rear of the property for collections and deliveries. If access is required via Strand Street, Isle of Man Post Office will be abiding by the access restrictions currently in place for delivery vehicles. Meanwhile the post boxes outside Regent Street post office will remain in use and normal collection times for these will continue to apply after the relocation.
A new addition for Douglas Post Office will be a queue host. They will provide a warm welcome to customers on entry to the office and will be on hand to direct customers to their chosen point of sale and to answer any queries they may have. A range of Isle of Man Stamps & Coins merchandise as well as stationery will also be on offer. The opening hours will remain the same as the current location: 08.45-17.45 Monday to Friday and 09.00 – 14.00 on Saturdays.
The nearest disabled parking spaces are located by Markwell House in Market Street and at the junction of Granville Street on Loch Promenade.
Chairman of Isle of Man Post Office Ray Harmer MHK said: "Douglas will be the last of the two former crown offices to relocate premises under the operation of Mannin Retail and we are pleased that this long-running conversion project is now coming to a successful conclusion. Isle of Man Post Office and Mannin Retail have worked together to ensure the new location provides a smooth transition for customers and will be a welcoming place to transact their postal business."
Peter Whittaker, Managing Director of Mannin Retail Ltd said: "We're delighted to have been able to provide a convenient and dedicated location for the new Douglas Post Office along the main customer 'flow' in Strand Street. This conversion also makes an important contribution to the appearance and appeal of our main shopping street in Douglas. We pride ourselves on our customer service and this new, larger post office will help us to deliver better access, higher standards and more convenience than ever before."
You can find out more information about the relocation of Ramsey and Douglas post offices at www.iompost.com/newlocations
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