Date: 22 March 2023
Following a revision of how post boxes are currently being used by the public, Isle of Man Post Office (IOMPO) will change collection times for post boxes Island-wide as of 27th March 2023. IOMPO has been monitoring the volume of mail posted in each of its post boxes in line with the steady decline of letter volumes. Since the last revision of post box collection times in 2017, letter volumes have dropped by 43%.
As a result, IOMPO will be reducing collections of the majority of its post boxes to one collection, Mon – Fri at 10:00am to guarantee an off-Island dispatch for the same day and next-day delivery for local letters. Post boxes that currently receive a collection on a Saturday will remain unchanged.
Frequently used post boxes across the Island, including those located outside post offices will continue to have their usual second collection at 17:00hrs.
The collection times shown on each post box will be updated so customers know what time the next collection will be. Those that receive more than one collection in a day, such as those that receive an early morning or afternoon collection will be marked green in order to be easily identifiable for customers.
In addition, customers can view the interactive map on the IOMPO website, allowing them to click onto an area of the Island and onto any post box, which shows the collection times. Customers without access to our website can call our Customer Services team on 664664 or email customer.services@iompost.com
Post boxes suitable to drop off parcels are available at Postal Headquarters, Circular Road, Athol Street and Finch Road in Douglas with further orders for parcel boxes planned.
Lisa Duckworth, Chief Operating Officer IOMPO said: “Our business continues to evolve as we adjust to reduced letter volumes and increased parcel volumes. Letter volumes in letter boxes have dropped significantly since we last reviewed our collection times and these changes reflect that. We continue to have 244 post boxes across the Island for customers to post their letters. Adjusting our post box collections to this decline enables us to streamline processes within our operation, becoming more efficient whilst seeking to reduce our carbon emissions wherever possible. Over time, customers will see an increase in parcel boxes across the Island.”
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