Isle of Man Stamps & Coins, a business unit of the Isle of Man Post Office has announced the launch of its brand-new website. The new site has a contemporary look and feel, is simple to use and navigate enabling customers to find all the information they need. The site has been developed to more effectively address the needs of our customers, both domestically and internationally.
New and enhanced features of the Isle of Man Stamps and Coins section of the site include:
A full range of existing and future collections, and money saving special offers available for purchase through the online stamps and coins shop and the ability to share details of these via social media channels.
Media Centre area with press information - here press contacts can register for an account and receive instant access to the latest press releases, product information and high resolution images.
Business and Individual accounts are available for on-going use with the ability to manage online preferences. Guest accounts are also available for adhoc use, both options offer a secure login.
The site is optimised for use on mobile and tablet devices as well as desktop computers, giving customers to opportunity to view and make purchases whilst on the go!
Maxine Cannon, General Manager of Isle of Man Stamps and Coins commented: "We are delighted with the newly launched site. Our Stamps & Coins pages look fantastic and we have received really positive feedback from customers who have described the site as clean and modern, simple to use and easy navigate.
We believe one of the greatest benefits of the new website to be the improved presentation of our products offered and that this in turn should assist in increasing uptake through higher conversion rates and a better user experience via online channels. At the outset of the project our vision was to match the online experience of our products with the physical experience, we feel this has been achieved with the help of Isle of Man web site developers DotPerformance."
Andy Orton, Managing Director of DotPerformance commented on the new site: "The size and scope of the project demanded a comprehensive and collective approach to the digital strategy, to become more innovative, efficient and internationally competitive.
The research process involved benchmarking against over 30 similar international sites. Working in a design-led, co-operative creative process with the Isle of Man Post Office, we considered a multitude of user personas, all accessing the site across multiple devices to identify the needs of real-world users and putting the user experience front and centre of the design process. This was then developed into a solution which integrates seamlessly with the existing Post Office's systems and business processes. The expected outcome being services are now much more immediate and greater operational efficiency will be achieved with multiple systems talking to each other."